It's important to maintain stability and routine with the residents. For this reason, we've worked hard to retain good employees. We understand that it takes a certain type of individual to care for the elderly and those who may be diagnosed with dementia. Therefore, the supervisory staff at Highland work diligently to recruit only those individuals who possess desirable personality traits and have the willingness to serve. We train all of our employees to deal with the effects of dementia related diseases and our low staff turnover rate helps to maintain our "family" like atmosphere.
"My mother has been in five different facilities since she has become dependent and in need of constant care, due to a bad fall she had a few years back. She now has severe dementia. It seems they were all the same being content to just medicate her and leave her to sit alone, lost and lonely. A friend of the family told us about the Highland Home in Jackson so we decided to try it, since we were very dissatisfied with the other places. Our mother has had wonderful care and always receives the much needed attention and care that she requires with her condition. I would highly recommend Highland and our family is very happy and grateful for all the love, kindness and attention she receives there. It's a very comforting feeling to know she is in such good caring hands." - RK Marx